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ICT Technician (First Line Support)

Buckler's Mead Academy
Yeovil, Somerset
Contract Type
Full Time
£24,294 per annum minimum starting salary
Start Date
As Soon As Possible
4th June 2024 09:00 AM
Contract Type
Job ID
Job Reference
Start Date
As Soon As Possible
  • Contract Type :Permanent
  • Job ID: 1421658


(37 hours per week – All Year Round)

B&NES GRADE 4 (Starting at Point.7: £24,294 per annum minimum starting salary)

Required as soon as possible, an ICT Technician to provide a friendly and responsive first line support to requests for assistance.

Buckler’s Mead is a highly ambitious, successful secondary academy serving the east side of Yeovil, close to the Dorset border. Since September 2021, we have been part of the Midsomer Norton Schools’ Partnership – a highly successful Multi Academy Trust, often considered the ‘market leader’ in the South West for school improvement.

Having achieved the best results in the school’s history in summer 2023, Buckler’s Mead Academy is going from strength to strength.

Key requirements of this role are:

  • Respond to and prioritise routine and emergency ICT requests
  • Ensure that output and quality of work is of a high standard and complies with current legislation / standards
  • Use and update the online ticket system for issues that have been logged
  • Check IT equipment is clean and fit for use
  • To assist in the maintenance of the IT inventory

In return, we can offer you the opportunity to work with motivated students, the full support of a dedicated and committed team of staff, a supportive induction programme and ongoing professional development, plus the opportunity to work in a developing academy in a beautiful area of the South West. Staff benefits include free on-site parking, membership of the Local Government Pension Scheme and access for all staff to the Employee Assistance Programme “Health Assured” which is a telephone based advice, information and counselling service. A selection of meals, snacks (hot and cold) and drinks is available for staff to purchase from the refectory.

We seek to significantly invest in developing all of our staff. This has been strengthened by our work with Trust partners and the successful candidate will benefit from trust wide opportunities, CPD and working with colleagues across trust schools. Our vision as an academy is “An Inspiring Education For All”. We believe that all members of our community should be given the opportunity to be happy, to achieve, participate and become successful. Our job as professionals is to ensure this happens. All our staff sign up to these aspirations and play a full role in contributing to this vision through inclusive teaching and support. We seek to recruit dedicated and talented staff, highly committed to making a difference.

The academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to references and a full Disclosure and Barring Service check. Please note that in line with ‘Keeping Children Safe in Education’ requirements we carry out social media checks on all shortlisted candidates.

Buckler’s Mead Academy is an equal opportunities employer. The campus is a no smoking site.

If you think this could be the role for you, we would love to hear from you. Applications should be sent for the attention of Mr Mark Lawrence, Headteacher, and include details of your current experience and suitability for the role.

Thank you for your interest. We look forward to receiving your application.


(We review all applications on receipt and reserve the right to close this vacancy earlier if we receive sufficient applications)


Safeguarding Statement:

Buckler's Mead Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Buckler's Mead Academy

Buckler's Mead Academy

Part of Midsomer Norton Schools Partnership

Midsomer Norton Schools Partnership