Customer Success Manager

Cardiff, Cardiff
Contract Type
Full Time
£21,000- 25,000 per annum - OTE £31,000-£35,000
Start Date
As Soon As Possible
27th December 2023 11:59 PM
Contract Type
Job ID
Start Date
As Soon As Possible
  • Contract Type :Permanent
  • Job ID: 1385725

Eteach is an Edtech company and market leader with schools in Wales when it comes to their recruitment advertising, ATS system and our new upcoming platform CoverStaff. Our aim at Eteach Wales is to provide a service to all schools and educators in which they can save time and money when it comes to their recruitment. With our new platform CoverStaff we will be providing schools with a game changer in the marketplace, this application will help schools cut out the “middle-man” agencies and therefore save huge amounts of money as well as put the control back into the hands of schools and candidates.

Part of the account manager position is working with schools to help them best achieve results from our services and provide them with high levels of customer service. Our growing team in our Welsh office is one which is aligned to making a difference and putting ourselves in the best position to see a huge impact of our new products.

This role allows for autonomy as we encourage those who have the ability to think of new ways in which to promote and market the services on offer. There is clear and defined structure to help in the learning phase, yet we also encourage a team in which we work together to come up with new ideas and put their personality into delivering and achieve the best results. We have recently launched Eteach media which includes a new podcast section of which we want to discuss relevant information in the marketplace with inspirational people.

Having a background / experience in marketing products, dealing with customers face to face or on the phone as well as a level of problem solving and using initiative will help in your success here at Eteach. We encourage graduates or those with experience in any similar or transferable positions to apply. If you are looking for a total change in career and believe you can transfer your skills into the education sector we would also like to hear from you. A career path within the company can see internal promotions, learning from those experienced in the sector and the opportunity to work with market leading individuals. 

Eteach Wales offers an enjoyable working environment, we appreciate the modern-day balance when it comes to a work-life balance and can offer hybrid working models for those competent in their roles. Our office is based on Cathedral Road, a stones throw from the city centre and Bute park. We have on-site parking and provide an excellent commission structure which rewards those who hit renewable targets as well as bonuses encouraging cross selling, an uncapped bonus pot rewards those who are driven when it comes to surpassing targets.

Please apply if you would like to be a part of the growing team here in Cardiff. We are a newly formed team which provides the opportunity for the successful candidate to jump on the journey with us.

Eteach welcomes applications from all suitably qualified individuals regardless of gender, age, race, religious belief, disability, or sexual orientation.

You must have the right to work in the UK

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