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Senior IT Technician

Excalibur Academies Trust
Marlborough, Wiltshire
Contract Type
Full Time
NJC 15-22 (£27,803 - £31,364pa)
Start Date
As Soon As Possible
3rd May 2024 11:59 PM
Contract Type
Job ID
Start Date
As Soon As Possible
  • Contract Type :Permanent
  • Contract Length: Permanent
  • Job ID: 1412362

About this Role

This is an exciting opportunity to join the Excalibur Academies Trust of 20 schools as a Senior IT Network Technician. Following the well-deserved promotion of the current postholder to IT Manager, we're thrilled to open this role. Come aboard the Excalibur team and make a difference in our vibrant network of schools in and around the Marlborough area.

Key Responsibilities:

  • Provide IT Support across schools within Marlborough, Swindon and Hungerford area, travelling between schools on a regular basis (expenses reimbursed)
  • Provide a high level of technical support to users and systems
  • Autonomously take on 1st, 2nd and some 3rd line support duties
  • Deputise for IT managers in their absence
  • Supervisory responsibilities for junior staff
  • Act as an escalation point for on-going issues

Main Duties:

  • Day to day running of IT systems through the Trust
  • Working face to face with end users and via the Trust’s helpdesk system
  • Delivering device and application support, following best practices
  • Performing server and network maintenance and troubleshooting
  • Working with core IT servers and systems like Active Directory, Group Policy, Azure Active Directory and Intune
  • Plan, record and communicate IT changes

Ideal Candidate:

  • Good understanding of computer networks and servers
  • Demonstrates a strong passion for IT and a commitment to staying informed about technology advancements.
  • Has a robust foundation in IT Support and outstanding communication skills.

We Offer:

  • Defined benefits pension scheme
  • Generous annual leave
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Flexible Family Friendly Policies
  • Opportunities for professional growth and development based on individual needs

This role would be the perfect opportunity for an IT Technician looking for their next step, building their skills in a broad and complex environment and who is excited about providing excellent support to schools.

The Trust's preference is to apply through MyNewTerm which can be accessed through the Excalibur Trust's website. 

We reserve the right to close the vacancy early should we have enough applicants.


Safeguarding Statement:

Excalibur Academies Trust is an equal opportunities employer. The Trust is proud to serve a diverse student and parent community. The aims of the Trust’s recruitment policy are to ensure that the best possible staff are recruited on the basis of their merits, abilities and suitability for the position; to ensure that all job applicants are considered equally and consistently; to ensure that no job applicant is treated unfairly on any grounds including race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, marital or civil partner status, gender reassignment, disability or age; and to ensure that the School meets its commitment to safeguarding and promoting the welfare of children and young people by carrying out all necessary pre-employment checks.  
Excalibur Academies Trust

Excalibur Academies Trust

Part of Excalibur Academies Trust

Excalibur Academies Trust