Customer Relations Assistant

School
NPTC Group of Colleges
Location
Neath, Neath Port Talbot
Contract Type
Fixed term contract
Hours
Part Time
Salary
£3,467 - £3,643 per annum
Start Date
As Soon As Possible
Expires
21st May 2021 12:00 PM
Contract Type
Fixed term contract
Job ID
1148846
Job Reference
210521/CRA/AH
Start Date
As Soon As Possible
  • Contract Type :Fixed term contract
  • Job ID: 1148846

As an equal opportunities employer NPTC Group of Colleges encourages applications from all sections of the community for the position of:

Customer Relations Assistant

To be the primary point of contact between NPTC Group of Colleges and its customers dealing efficiently with customer enquiries and providing an exceptional and responsive service.

Rate of pay: Scale 2, Points 14 – 16, £18,328 - £19,258 per annum. (Equivalent to £3,467 - £3,643 per annum)

Hours of Work: 7 hours per week (including evening work and occasional early mornings and weekends).

Contract: Part time, fixed term until 31 July 2021.

Location: NPTC Group of Colleges (initially based at Neath College).

Qualifications: Candidates must possess a level 2 qualification in Customer Service (or equivalent) and have relevant experience of working in a fast-paced customer service environment. You should hold a level 2 qualification in English and Maths (GCSE or equivalent) be IT literate equivalent to level 2 with working knowledge of MS Excel.

Closing Date: 12 noon, Friday 21 May 2021.

 

The successful applicant will need to obtain a satisfactory Enhanced Disclosure Check.

We regret that only shortlisted applicants will be contacted. We welcome applications in Welsh and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

No agencies please

Attachments

Safeguarding Statement:

NPTC Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
NPTC Group of Colleges

NPTC Group of Colleges