We are seeking a skilled and personable Receptionist to join our dynamic team. As the first point of contact for the School, the Receptionist plays a crucial role in creating a positive and welcoming experience for visitors, students and employees. The ideal candidate should possess excellent communication and organisational skills, be well presented, have a friendly demeanour, and the ability to multitask in a fast-paced environment.
This is a 13 hrs a week role over 2 days (Ideally Wednesdays and Fridays).
Main duties:
- Lead role in managing reception to ensure an excellent “front of house” service is provided to pupils, parents, carers, teachers and other visitors at the various reception points.
- Ensuring all visitors sign in and out on our signing in system, confirming relevant identification checks have been completed and correct lanyards have been given.
- Receiving, logging, passing on and if necessary following up messages regarding pupils in a timely and effective manner.
- Ensuring all visitors to the school are aware of safeguarding and health and safety policies.
- Answer incoming calls to the school, dealing with all queries professionally, relaying messages to relevant staff members as required.
- Inform parents or emergency contacts when necessary of any concerns.
- Liaise with parents regarding student needs following injury or illness at school including organising with parents/carers for pupils if appropriate to go home.
- To ensure the well-being of pupils who have been sent for first aid.
- Have a commitment to Child Safeguarding, to promote the welfare of children and young people in accordance with the School's agreed procedures.
- Receive all deliveries, direct and notify recipients of their arrival in a timely manner.
- Keep up-to date with all ongoing school events.
- Being familiar with the school website and the information it relays to parents.
- To be responsible for the daily attendance
- To ensure the dinner numbers are taken accurately and the school kitchen is informed with numbers promptly.
Safeguarding Statement:
St Mark and All Saints C of E Primary is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our Child Protection & Safeguarding Policy is available on request and on the school website www.stmarkallsaints.uk