ICT Service Desk Engineer

We have an exciting opportunity within the ICT Team at The Howard Partnership Trust for a Partnership ICT Service Desk Engineer based at Three Rivers Academy.

Seeking a talented 1st and 2nd Line Service Desk Analyst, with a passion for technology and customer service, to provide remote helpdesk technical support.

The successful candidate will have strong interpersonal and customer service skills, be able to take ownership of customer issues and maintain accurate up-to-date service desk records, responding and resolving the issues in line with defined Key Performance Indicators. They will also show willingness and be adaptable in tackling the variety of tasks arising in a school environment. Concise written and verbal communication skills along with a self-managed approach with ability to work unsupervised is a must for the successful candidate.

A current driving licence is also a must, as is access to a motor vehicle as this role may involve travel between schools.

THPT can offer:

• An opportunity to be part of a dynamic and developing organisation

• Excellent benefit package to include Cycle to Work, Sainsbury’s Loyalty Discount and access to discount schemes

• Fantastic Local Government Pension Scheme, including generous employer contributions

• Rewards and Benefits Scheme that includes Loyalty and Service Awards

For additional information about The Howard Partnership Trust and the Howard of Effingham School please view the videos below.

Interviews may take place prior to the closing date by mutual agreement.

Employment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS).

The Howard Partnership Trust is school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Our Vision is to excel at ‘bringing out the best’ in young people of all abilities and aptitudes, and so increase their life chances for their future success and fulfilment.