An exciting opportunity has arisen for enthusiastic customer service professionals at the brand-new London South Bank Technical College. This campus is opening for its first cohort of students soon and we are looking for staff with excellent communication, IT/digital, and teamwork skills to join our new team
The Role
The role is based in our new ‘Digital Spine’ Iearning and study spaces where you would:
• Play an active role supporting our learners with their digital and IT skills by delivering 1-2-1 and small group training workshops
• Create online and paper based learning materials and sessions
• Take responsibility for the supervision and safe daily running of the learning and study spaces, carrying out necessary daily routines, and acting as an ambassador for the training and learning opportunities available to our students
• Work with colleagues from the College Learning Resources Centre to ensure a physical and online library service is provided from the Digital spine space
Permanent - Full time - 36 hours a week
Please note: The successful candidates will be subject to an enhanced DBS check.
Skills & Experience
The ideal candidate will have excellent communication skills including the ability to use tact and sensitivity when dealing with difficult situations and to communicate with challenging and/or vulnerable learner. They will also require the ability to use educational technology to deliver sessions to students and staff, either on a one-to- one or class basis, both online and in person.
The candidate will hold Level 2 qualifications with a 5-year currency in English, Mathematics and ICT (or by undertaking initial assessments at job interview stage and by achieving Level 2 within one year of their appointment) and a Level 3 award in education and training (or willingness to work towards one
Equality, diversity and inclusion
Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.
We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.
Recruitment Process
The email account you use to apply will be used for recruitment communication. Please ensure that you use an email account that you regularly monitor.
We reserve the right to close the vacancy early, should we receive sufficient applications.
South Bank Colleges is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
