Overall purpose of this post:
This is a Trust wide role with the post holders time split between 2 key areas:
Providing outstanding customer focused IT support to schools within the Trust. In the first instance this would be Woodstock Primary Academy & Heatherbrook Primary Academy covering all aspects of IT support from end user to servers and other infrastructure.
The Trust is embarking on a number of exciting IT transformation projects as part of planned spend of up to £2.5 million. The post holder will lead on the delivery of a project to enable online and distanced learning for students / pupils across the Trust.
This role will require regular travel between academies and the Trust Offices.
Closing date midnight 29th September 2020. Interviews will take place Tuesday 6th October.
Role and Responsibilities
You will embrace our core values and ensure that collaborative working underpins everything we strive to achieve.
IT Support & Project Management
1. Working to the direction of the Director of IT & Communications to ensure the effective maintenance and management of ICT/AV hardware, software and processes.
2. Administrate Active Directory, Exchange, and Office365.
3. Administrate academy websites across the Trust where required
4. Install new and upgraded software and hardware.
5. To participate in setting plans and processes to manage installations and upgrades to ICT equipment, software and infrastructure.
6. Create and deploy images to devices
7. To monitor and manage reported faults and requests, including via the helpdesk. Where required liaise with external support companies responsible for resolving faults and requests.
8. To provide outstanding support required for the effective use of ICT across the academy and external facilities/events, including fixing faults, troubleshooting and setting up equipment.
9. To take on responsibility for the project management of changes and implementations to ICT equipment, software and infrastructure, as determined by the Director of IT & Communications.
10. Project management of Trust wide IT initiatives including distanced / online learning, developing the systems and processes to achieve the ability to deliver high impact lessons to students / pupils remotely.
11. Responsible for maintaining appropriate inventory and cataloguing systems.
12. To keep abreast of developments in technology and their application for education.
13. To offer recommendations to the Director of IT & Communications on additional and better use of ICT resources within our academies .
14. To provide support for assemblies Academy/Trust events, working with staff and students / pupils to ensure all equipment requirements are met.
15. Support of whole Academy/Trust initiatives to develop the curriculum.
16. To support staff CPD by leading IT induction sessions, identifying gaps in knowledge to develop and deliver bespoke in-house training for staff, including updates on software developments and impact on the academy.
1. To provide IT support for the Executive and central Team including liaising with various external partners where required.
2. To contribute to the effective working of the Central Team by participating in meetings and suggesting improved ways of working.
3. To assist with the joining/conversion process for new schools.
Learning Without Limits is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.