The college is inviting you to join our newly formed team of Student Liaison Assistants.
This is a permanent, term time based role. You will work 36 hours per week over 39 weeks per year.
Your role will be to ensure a safe, secure, welcoming environment for staff, students and visitors and to provide a highly visible, courteous and efficient service during college hours.
Your responsibilities will include:
• Provide a welcoming, courteous and efficient service as required for staff, students, visitors and contractors.
• Support the Community & Student Liaison Officer and Safeguarding Team by acting as a member of that team.
• Working as part of a team to respond to incidents where students are behaving inappropriately.
• Monitor and supervise student behaviour on the college site, promoting a positive college ethos at all times.
• Take immediate suitable action when incidents of misbehaviour occur.
• Supporting teaching staff during lessons to tackle low level disruption.
• Patrol and monitor social spaces to ensure students are attending all timetabled lessons.
• Raise awareness of College policies in relation to student expectations, conduct and behaviour.
• Write up reports in relation to student incidents and identify patterns of concern.
• Keep a log of all incidents and provide CLO with regular reports.
• Support the Community & Student Liaison Officer to identify and support students who are ‘at risk’.
• Liaise with the police and support knife arch events or other appropriate initiatives.
• Reporting any health and safety incidents/concerns.
• Authorise the issuing of temporary ID badges.
• Checking all ID badges to ensure all visitors and students are authorised to be onsite.
• Undertake patrols throughout the college site to provide a visible reassuring presence for staff, students and visitors and to deter unacceptable behaviour.
• Primary responder to all radio calls requesting the assistance of Student Liaison Assistant.
• Undertake first aid training and respond to radio calls requesting the assistance of a first aider.
• Carry out a range of administrative tasks including CCTV enquiries to support the department.
• Implement emergency procedures to ensure safe evacuation of the campus and to facilitate prompt access for emergency services in the event of fire or other emergency.
You will be qualified at level 2 or above and you will also have Safeguarding level 2 qualification.
Good communication and interpersonal skills are essential for this role. You will be able to relate and communicate with young people in a supportive manner as well as demonstrate professionalism and courtesy to all stakeholders.
It will be beneficial for you to have a knowledge of Microsoft Word as your role will involve writing reports concisely and in a timely manner.
Richmond upon Thames College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.