Student Services Officer/ Receptionist
Salary Grade: WHF L
Salary: £14,269 - £16,719 (£19,554 - £22,911 FTE)
Contract Type: Term Time + (days)
Contract Term: Permanent
Closing Date: 1 June 2020
Interview Date: 9 June 2020
Hours: 30 per week
Start: September 2020
- Are you an experienced school administrator looking to enhance your career and able to support administrators of your team?
- Do you have fantastic customer service skills both written and verbal?
- Are you passionate about education and have enthusiasm to promote your school?
If so, then we would really love to hear from you!
Your primary focus will be to lead on and be responsible for the undertaking of administrative and organisational processes within the school. With exceptional customer care to all stakeholders, you will be responsible for undertaking administrative and organisational processes within our school and promoting the school marketing.
We would like someone who can confidently provide administrative support to Progress & Mentor Coordinators, Transition Coordinator, DSL, the Assistant Principal and other stakeholders. This is alongside ensuring the Student Reception/Pastoral Office administration is run in an efficient manner on a daily basis – so excellent communication and customer service care is essential!
- NVQ Level 2, GCSE C or above (or equivalent) in English and Maths
- General clerical/administrative work experience
- Experience working in a school office environment is essential
- Customer Care experience
We can assure you, you will never find this post dull; you will work within a supportive team, benefiting from working with children and watching their progress as they develop year on year.
Full details of this amazing opportunity can be found on the supporting job description!
We know that your role requires you to put a lot of time and effort into it and because of this we believe you should be rewarded. As a White Horse Federation employee you will have access to benefits listed below.
Some benefits are accessible by all staff irrespective of their contract type (T). Some are only eligible to permanent (P) employees following a successful probation period as noted:
- Car Purchase scheme (P)
- Reward Gateway discounts (P&T)
- Cashback healthcare plan (P)
- Discounted gym membership scheme (P&T)
- Hire purchase Cycle to Work scheme (P)
- Free and confidential advice, information and counselling service (P&T)
- Excellent Pension scheme (P&T)
Why Work With Us
The White Horse Federation (TWHF) is a not-for-profit multi-academy trust that supports and sponsors many primary, secondary and special schools across Wiltshire, Gloucestershire, Swindon, Oxfordshire and Berkshire.
Its shared vision for excellence through partnership means it is also committed to keeping the best of what makes a local school great – in other words, the type of schools where TWHF colleagues would be proud to send their own children.
TWHF combines a relentless drive for academic excellence with a shared moral purpose and shared values, while ensuring that fun and happiness are a key attribute of each of its schools. TWHF believes that partnership-working with its schools, pupils and their parents, as well as the wider community, helps creates the best possible outcomes for all children.
TWHF empowers its colleagues through support, training and career opportunities to recruit and retain outstanding staff who are leaders in their field. That way TWHF can ensure that every student achieves their full potential, regardless of background, culture, heritage or ability.
The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. If successful for this position you will be expected to apply for a disclosure from the Disclosure and Barring Service before appointment is confirmed. References will be sought on shortlisted candidates before interview.
Whitelands Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.