Student Support Caseworker

Patchway Community School

Role:         Student Support Caseworker

Contract: Fixed Term Contract, Term Time Only plus INSETs

                  1st September 2026 until 31st August 2028

Hours:       30 hours per week

Start date: 1st September 2026

Pay Scale: Grade 8 £32,597 - £35,412 per annum FTE (£22,733 - £24,696 pro rata)

We are seeking a dedicated and compassionate Student Support Case Worker to join our pastoral team. This vital role focuses on supporting students experiencing Emotional Based School Avoidance (EBSA) and improving attendance among vulnerable learners.

You will work closely with students, families, and external agencies to remove barriers to education, ensuring every student feels supported, engaged, and able to succeed in school life.

Key Responsibilities

• Act as a case worker for students with persistent or severe absence, particularly those affected by EBSA

• Build strong relationships with families through effective home-school liaison, including home visits

• Plan, implement, and monitor targeted interventions to improve student attendance and wellbeing

• Work collaboratively with pastoral teams, SEND, safeguarding leads, and external agencies to support students holistically

• Analyse attendance and pastoral data to identify trends and inform action plans

• Coordinate reintegration plans for students returning to school following long-term absence

• Lead meetings, complete referrals, and contribute to support plans (e.g. EHAPs, ILSPs)

• Support students’ academic and personal development, ensuring access to appropriate learning resources

About You

We are looking for someone who is:

• Experienced in working with children or young people, ideally within a secondary school setting

• Highly organised, proactive, and able to manage multiple priorities effectively

• A strong communicator with the ability to build positive relationships with students, families, and professionals

• Resilient, calm under pressure, and confident working with challenging situations

• Passionate about improving outcomes for vulnerable students and promoting inclusion

Further information and a full job description can be found in the attached application pack.

Our Philosophy as an Employer

Our overarching aim and vision is for our schools to deliver an exceptional education for children and young people, ensuring that students have access to the highest standards of teaching, resources and learning opportunities.

We are ambitious for our academies. We live in a demanding educational landscape that brings with it challenges, but also opportunities. We are excited by the opportunities for talented and inspirational educators to make an impact and create a powerful legacy.

We seek applicants for our roles who can align with our vision and have the talent, drive and determination to deliver that vision successfully. We support all our schools with our leadership and management, school improvement, legal, financial, administrative, admissions, marketing, premises, safeguarding and HR expertise.

We think our roles are tremendously exciting ones to perform supported by the expert Olympus team. We are inspired by our academies’ journey and consider it a great privilege to design and develop a 21st century school education. We will be very interested to hear your ideas and aspirations too. We are looking for staff who will deliver an exceptional education for the young people in our care.

Benefits

• Pension Scheme

• Flexible and Family Friendly policies

• Annual pay progression opportunities

• Cycle to Work Scheme

• Corporate membership of Bristol Zoo Project at reduced rates

• Free onsite parking

• Coaching/Counselling services

• Termly and annual staff recognition and awards scheme

• Employee Assistance Programme

Closing date: 9am, Friday 26th June 2026

Date of Interviews: W/C 6th July 2026

The Olympus Academy Trust – Patchway Community School is committed to safeguarding and promoting the welfare of children, and applicants will be required to undergo security and vetting processes appropriate to the post, including checks with past employers and an enhanced disclosure through the Disclosure & Barring Service. We have a suite of safeguarding procedures, policies and guidance for all of our staff and volunteers to ensure we actively promote children and young people’s welfare and safety. Moreover, as part of the safer recruitment process we will carry out online searches as part of the recruitment process. Details of online accounts will be requested at application stage.

We apply Equality, Diversity and Inclusion at all stages of recruitment and selection. We carry out shortlisting, interviewing and selection without regard to age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. Those with disabilities meeting the minimum requirements for the post will be shortlisted and will make reasonable adjustments to ensure they are not disadvantaged during the interview process. We particularly welcome applications from Black, Asian and Minority Ethnic candidates, as they are under-represented within the Trust.

We offer the opportunity of flexible working patterns where possible to assist with a work/life balance and welcome applications from people wishing to work on a part-time or job share basis for all roles including full time. We are happy to discuss flexible working from day one.

Use of Artificial Intelligence (AI) in Applications

We recognise that candidates may choose to use artificial intelligence (AI) tools when preparing their application. The Trust does not prohibit the use of AI; however, any use must be appropriate and must not undermine the principles of safer recruitment, as set out in Keeping Children Safe in Education (Part 3). Applications must be an honest and accurate reflection of your own experience, skills, values, and suitability to work with children and young people.

Our recruitment processes are designed to assess personal suitability, integrity, and safeguarding understanding. Any inconsistencies between application information, references, and interview responses may be explored further. Providing misleading or misrepresented information may result in an application being withdrawn or an offer of employment being rescinded.