Most frequently asked jobseeker questions
The odds are that we have the answer!
Application History – Where can I see my previous applications?
A summary of all applications made by uploading forms through eTeach or by completing the online application form (required by some schools).
Application history is showing as incomplete
This happens when the method directs the application away from an upload to eTeach e.g. email to the school. In these instances we cannot track your actions so the history will not show fully on the Application history.
Application history only shows application form despite other documents being added
Don't panic! It is simply that additional uploaded documents won’t show under application history.
CV - Amending
You cannot amend a CV you have uploaded, so if you want to change it, you will need to upload a new CV. This can be done by clicking the refresh icon next to the CV on your account and then upload a new CV. If you cannot see your new CV, delete your browsing history including cached files prior to signing in again. CVs need to be under 1mb and must be a word document or PDF.
Deleting an application - Is there a way to edit or delete an application once its been sent?
Once an application has been confirmed, it is immediately available for the school to view so, unfortunately, that application cannot be amended or retrieved. We would suggest speaking with the school directly and explaining the situation. They can then advise where they would like the amended application to be sent.
Disclosure and Barring Service - What is a DBS?
A DBS is the common term used to refer to a background check performed by the Disclosure and Barring Service. It used to be called a CRB. A clear ‘enhanced disclosure’ from the DBS is an essential pre-requisite for any person who wishes to work with children or vulnerable adults, regardless of their job role. Read more about criteria for teaching in the UK
Email address - How do I change my email address?
To change your email address please email firstname.lastname@example.org from the email address that your account is registered to and include the address you would like it to be changed to.
Login - How do I log in?
If you are a member, you can log in using your member login details (your email address and password). You should have received an email confirming your details. If you have forgotten your password, follow the password reset process. If you have forgotten your login email address or cannot remember if you are registered with eTeach, just call our Support Team on 0845 226 1906.
Login - How do I change my login details?
Log in using your existing details. Once on your ‘Candidate Page’, the option to change your password is located at the bottom of the page, on the left-hand side. This will open a pop-up box which will prompt you to provide your ‘old’ password and to then create a new one.
Managing my vacancies - View your saved jobs and suggested jobs
Store details of job vacancies, which are of interest to you in one click and view similar roles that are also available.
Job Alerts - Setting up
To set up job alerts you will need to complete a search on our site. When the page listing the search results appear there is an option to create job alert/receive emails. Once you have clicked this button an email alert will be set up for you. This will notify you when new roles matching your search criteria have been added. These can be viewed and managed from your account page.
Job alerts - Removing
To remove alerts, sign in to your account and click the email icon next to the alert you no longer wish to be notified on. This will then appear with a red cross so you can see you are no longer subscribed but can click it again to re-join.
Overseas-Trained Teachers - I’m overseas trained – what do I need to be able to teach in the UK?
We have lots of information for overseas-trained teachers here.
Password - I have typed in my password and email address correctly, why can't I log in?
If you are sure you are using the correct password and problems persist, please call our Support Team on 0845 226 1906.
Phase changing - If I trained as a secondary school teacher, can I work as a primary school teacher?
As long as your certificate provides you with Qualified Teacher Status it isn’t unusual to move from secondary to primary and vice-versa. It is less common to move from primary teaching to secondary teaching because a secondary school teacher must have a subject specialism that they can teach to GCSE.
Qualified Teacher Status - What is QTS and how do I get it?
QTS stands for Qualified Teacher Status. This is awarded to a teacher who has completed an appropriate teaching qualification and is deemed to uphold the professional code of the Teaching Agency. Read more about qualifications
Registering - I am trying to register, but keep getting an error message - what could be the problem?
If you are getting the message 'This email is already registered on our system', you may have registered with eTeach in the past and your details still exist on the system – either as a recruiter or a candidate. You can use an alternative email address and password to register with or if you want to track down your old login, please call our Support Team on 0845 226 1906.
Password - How do I change my password?
To change your password, you will need to log in to your eTeach account using your existing details. Scroll down to the bottom of ‘My Account’ and click on the 'Change Password / Manage Access’ button. Follow the instructions within the 'Change Password' pop up and press save. Your password will now have changed.
Profile – How do I create my job seeker profile?
Your eTeach profile is your key to applying quickly and easily from anywhere. This information can be used to autofill the online application form if schools offer it. If there is a CV uploaded the profile will try to take this to fill the sections. Maintain the relevant information you need to apply online to vacancies.
The information in orange on the profile builder is the CV parts that have been pulled across. These can be amended by clicking the ‘pencil’ icon and completing the boxes, or deleted by clicking the ‘bin’. Once it has been confirmed the information will be black.
If the profile builder appears to crash, it works best to clear your browsing history before signing in again.
Always ensure that your CV is kept up to date too as this is visible to our recruitment team!
Profile - How do I change or update my instant online CV?
Log in using your existing details. On your ‘My Account’ page you will see your CV below the profile builder. There are two icons next to this. To view your current CV you can click the ‘eye’ to upload a new CV you can click the second icon which looks like a ‘refresh’ symbol.
Profile builder isn’t updating my online application form
This can happen if you edit your profile builder after you have clicked the online application form. Any changes they make to the profile builder will affect new applications by the online application method but not those in progress or already completed.
Privacy - Can anyone see my CV if I add it to the site?
If your CV is only present on your profile under ‘my Account’ it will be visible only to our own recruitment teams here at eTeach. If you register your CV to a regional talent pool it can be viewed by any schools in that region unless you have selected to exclude them. If you have joined a school talent pool your CV will be available to view by that school.
Saving Searches – How do I save searches and create job alerts?
Speed up the process of searching for the latest vacancies by creating and saving searches based on your own criteria and receive email alerts informing you of new vacancies matching your criteria.
Talent Pools – What are they?
You can find out about what they are and how to join here.
Talent Pools – How do I join the school and regional Talent Pools?
Let schools know that you are looking for work by joining their talent pool and uploading your CV. By joining the regional pool, you will be visible to schools in the region with the option to select schools to not be visible to. Find out more about joining Talent Pools.
You can unsubscribe from the emails using the link at the bottom of the email. You can also choose your marketing preferences from within the preference centre which offers a range of options for what type of communications to receive from us.